Network maintenance and operations Services
A telecoms network needs regular scheduled maintenance and execution of routines in order to achieve targeted levels of network availability and to prolong the lifetime of infrastructure and equipment installed. In addition regular maintenance is essential if your business is to comply with statutory or corporate safety and environmental guidelines.
What we can do for you
ATX Technology recognises that network maintence especially in a rapidly growing network can be a major challenge for a service provider. ATX therefore seeks to supplemtn your in-house capbility by providing the following services
- Generator maintence and refuelling
- Site cleaning and bush clearing and other miscellaneous maintenance activites
- Emergency callout
- Site/ network audit and inventory for updating asset registers
- Switch and radio network maintenance routines
- Manning of network OMC
How do we do it
ATX Technology develops service level agreements that clearly define response times, classifies faults and exected responses, reporting formats, pricing schedules and so on. Based on the SLA ATX ensures it has the required capacity in terms of personnel and plant required to ensure we can fufill the agreed deliverables in the SLA. In addition we are able to deploy our maintenance teams closer to your service locations in order to improve response times especially for more remote areas.
Why use our services?
Network maintence is a labour intensive and time consuming activity requiring development of teams and plant. By outsourcing this activity you maintain a lean and efficient operation. In addition you work to clearly defined service levels tied to payment schedules thus ensuring that you receive ful value for your money.
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